Conflict
and resolution are two sides of the same coin. ― Haresh Sippy
Making
noise doesn't validate your point. ― Thabiso Monkoe, The Azanian
Conflict will happen and how we handle it is the most important
thing. As I have been researching
conflict resolution, I have been thinking about various times I have been in
conflict. We are all going to handle
conflict differently; however, there are a few things I have learned that I
think can be helpful to everyone.
1.
There are two sides
to every story and it is important to take time to listen to the other
side. Alaric Hutchinson said:
Bravery is listening even
when you don't want to hear it.
In one relationship in my life, I know
that my interpretation of what the person says is often different than what the
person means. To help with
misinterpretation of statements, I started saying, “For clarification”. When I say this, it tells the individual I
want to understand what was said and helps defuse any defensive feelings.
2.
After gaining
clarification, it is important to remain mindful of the situation. According to Merriam-Webster Dictionary,
mindfulness is “the practice of maintaining a nonjudgmental state of heightened
or complete awareness of one's thoughts, emotions, or experiences on a
moment-to-moment basis.”
Mindfulness may help you
gain insight into your role in conflicts with others, it won’t
single-highhandedly help you resolve them.― Sharon Salzberg, Real Love: The Art
of Mindful Connection
3.
Ending conflict is
important and it is important to find a resolution for everyone.
Sometimes, God doesn’t send
you into a battle to win it; he sends you to end it. ― Shannon L. Alder
I
don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable,
then it’s not real. The key is to keep doing it anyway. ― Patrick Lencioni, The
Five Dysfunctions of a Team: A Leadership Fable
CHALLENGE: What have
you learned recently from a conflict that you dealt with?
Resource
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